Services

Business verticals benefiting from our fully - integrated BPO solution include:
- Legal
- Education
- Trade
- IT
- Telecom
- Retail
- Logistics
- Insurance
- Real Estate
- Automobile and Defense and more

We specialize in the following services:

1. Foreign Language Service

-- ELearning: Chinese, Japanese, Korean and other Asian languages.
-- Translation, Interpretation, Phone Interpretation, Film & Video Caption
-- Software Manual Writing & Translation, Winhelp Writing & Translation

2. Data and Document Management

-- Text and numeric rule-based data entry from paper/images, including word processing, medical billing, data cleansing, audio transcriptions, legal documents, Mailing lists, examination results, telecom billing, examination results, yellow pages listings etc.
-- XML / SGML / OeB / HTML data conversion, Document Conversion, File Format Conversion -- Legal document preparation, litigation support services & solutions, immigration form processing
-- Website content writing
-- Data cleansing (scrubbing) and verification services
-- Web data extraction and data mining services
-- Document digitizing, render data in the form of electronic files such as Word Processing file, e-mail, HTML, graphics etc that can easily be retrieved
-- Form processing
-- PDF conversion services

3. Call Center

We provide 7*24 call center outsourcing service. Our representatives are bilingual with both Chinese and one of the other foreign languages such as English, Japanese and Korean.
-- Help Desk Solutions
-- Technical Support
-- Surveys
-- Text Chat (Non-Voice Call Centers )
-- Email support (Non-Voice Call Centers )
   Customer care
   Technical support
   Order fulfillment
   Verification
   Complete query resolution
   Resolving escalated cases

4. Human Resource Service

We recruit mostly engineering and technical candidates with foreign language proficiency. As we're specialists we understand not only the technical points but also the language requirements these positions need.

How We Work

Client Briefing -> Research and Sourcing -> Interview & Evaluation -> Reports & Recommendations -> Client Interview & Feedback

5. Investment and Marketing Service

-- Marketing research
-- Branch set up in US or in China for your business
-- Advertisement agency in local media
-- Database creation:
   Creation and Maintenance of:
   a) Technical, scientific and business databases
   b) Directories
   c) Mailing addresses
   d) Customer lists
   e) Library cards
-- Data abstraction
-- Managing your online advertisement campaign from start to end. Choosing the right search engines, selecting relevant keywords, writing creatives, and finally reporting and monitoring. We do all that and more, so that you sit back and relax while your site gets the advantage.

6. Software & IT Service

Software localization, testing, coding outsourcing, requirement analysis, website management, network management, technical writing

Issues you may concern     Payment Options